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CLR III E 5.4.2 A system operating efficiently for many years as evidence that it is normally satisfactory

CLR III E 5.4.1 "Isolated mistake" by representative

The case law on "an isolated mistake in an otherwise satisfactory system" cannot be relied on to ignore a failure to act by the professional representative himself, unless there are special circumstances (T 1095/06).

CLR III E 5.4 Isolated mistake within a satisfactory system for monitoring time limits or for processing mail

CLR III E 5.3.5 Sudden serious illness and severe psychological stress

CLR III E 5.3.4 Monitoring or computer systems matters

In J 21/92 and J 24/92 the applicant and his representative (both Americans) had each changed their fee-monitoring system, independently of each other. The situation was further complicated by the fact that the representative was no longer responsible for paying the appellant's renewal fees.

CLR III E 5.3.3 Complex transfers of company ownership

In T 469/93 the board found that even if all due care required by the circumstances were to be exercised, the occasional error during complex transfers of company ownership could not entirely be avoided. The error in this case being an exceptional one, the causes of which were remedied, the appellant's request for re-establishment of rights was allowed.

CLR III E 5.3.2 Change to or withdrawal of representation

CLR III E 5.3.1 Organisational restructuring

CLR III E 5.4.4 Requirement for a cross-check

CLR III E 5.4.3 Cause of mistake remains unclear