In J 3/87 (OJ 1989, 3) it was stated that if an EPO communication was not as clear and unambiguous as it ought to be, and led a reasonable recipient into error, that amounted to a substantial procedural violation, even if the ambiguity of the communication was partly due to an unfortunate provision of the law.
In J 17/92 the appellants complained that the examining division had used the wrong form for its communication, namely a form threatening that the application would be refused if a response was not filed. The board considered that the failure of the examining division to withdraw the wrong form and the threatened sanction of a possible refusal of the application amounted to a substantial procedural violation.
Source: http://www.epo.org/law-practice/legal-texts/html/caselaw/2019/e/clr_v_a_9_5_17_a.htm
Date retrieved: 17 May 2021