The complaint handling procedure does not replace the procedures laid down in the PCT; nor does the unit responsible for handling complaints take decisions on procedural requests. The department competent for the proceedings concerned decides on:
(a) complaints relating to procedural and/or substantive aspects of specific pending proceedings which are submitted by a party to those proceedings. All parties to the proceedings will be informed accordingly;
(b) complaints relating to substantive issues which are submitted by a third party while proceedings are pending before the EPO. Such a submission will be treated as a third-party observation (see point 374).
Date retrieved: 30 December 2018