2.1. Clear and unambiguous communications and forms 2.2. Information provided as courtesy service 2.3. Contradictory acts 2.4. Information provided by telephone 2.5. Decisions of the department of first instance 2.6. Correction of already issued decision 2.7. Information provided in the Guidelines Source: http://www.epo.org/law-practice/legal-texts/html/caselaw/2019/e/clr_iii_a_2.htmDate retrieved: 17 May 20219 references found. Click X to load a reference inside the current page, click on the title to open in a new page.Case Law BookXCLR TOC OF CONTENTSLoading...Case Law Book: III AmendmentsXCLR III A The principle of the protection of legitimate expectationsLoading...XCLR III A 2.1 Clear and unambiguous communications and formsLoading...XCLR III A 2.2 Information provided as courtesy serviceLoading...XCLR III A 2.3 Contradictory actsLoading...XCLR III A 2.4 Information provided by telephoneLoading...XCLR III A 2.5 Decisions of the department of first instanceLoading...XCLR III A 2.6 Correction of already issued decisionLoading...XCLR III A 2.7 Information provided in the GuidelinesLoading...